- Delivery Time Estimates by Region
- Australia Post eParcel Standard Shipping
- Messenger Post Premium Shipping
- Shipping costs by product
- Out of stock items
- Frequently Asked Questions
- Returns Policy
Overview
Delivery time estimates by region
Please note that the number of days quoted below for Australia Post eParcel Standard Shipping and Messenger Post Premium Shipping refers to transit time only.
| Destination | Australia Post eParcel Standard Shipping (Business days) | Messenger Post Premium Shipping (Business days) |
|---|---|---|
| Sydney Metro | 2-3 | 2 |
| New South Wales region | 3-5 | 3 |
| Australian Capital Territory Metro | 3-4 | 4 |
| Australian Capital Territory region | 3-5 | 4 |
| Melbourne Metro | 3-4 | 3 |
| Victoria region | 4-5 | 4 |
| Brisbane Metro | 3-4 | 3 |
| Queensland region | 4-6 | 3-5 |
| Adelaide Metro | 4-5 | 4 |
| South Australia region | 4-6 | 4-5 |
| Perth Metro | 5-6 | 6 |
| Western Australia region | 8+ | 7-8 |
| Tasmania | 5-7 | 5 |
| Darwin | 5-7 | 5 |
| Northern Territory region | 7+ | 6-7 |
Australia Post eParcel Standard Shipping
Standard shipping for orders placed on www.bose.com.au is by the Australia Post E Parcel system. Delivery time estimates apply to in-stock items, exclude the one business day order processing time and are subject to carrier delay outside our control. If you are not available to accept your delivery the E Parcel service provides for a card to be left advising you of the attempted delivery and the order will be left at your nearest post office for you to collect.
Messenger Post Premium Shipping
Premium shipping for orders placed on www.bose.com.au is by Messenger Post courier. Delivery time estimates apply to in-stock items, exclude the one business day order processing time and are subject to carrier delay outside our control.
This service provides for a pre call to be made to your nominated contact number prior to the delivery for confirmation that you are available to accept your order. Please note that changes to delivery addresses cannot be made at this time. If you are not available when the courier attempts delivery, a card will be left giving instructions to follow for re-delivery of your order.
How much will shipping cost?
| Product | Australia Post eParcel Standard Shipping | Messenger Post Premium Shipping |
|---|---|---|
| Wave® music system | $15 | $25 |
| Acoustic Wave® music system II | $20 | $35 |
| Wave® radio III | $15 | $25 |
| Companion® 2 | $10 | $20 |
| Companion® 20 system | $10 | $20 |
| Companion® 5 system | $25 | $45 |
| Bose® Computer MusicMonitor® | $10 | $20 |
| Bose® Solo TV sound system | $20 | $35 |
| SoundDock® series II | $15 | $25 |
| SoundDock® Portable | $20 | $35 |
| SoundDock® 10 | $25 | $45 |
| SoundLink® Wireless Mobile | $15 | $25 |
| QuietComfort® 15 Acoustic Noise Cancelling® headphones | $10 | $20 |
| QuietComfort® 3 Acoustic Noise Cancelling® headphones | $10 | $20 |
| Bose® IE2 headphones | $10 | $20 |
| Bose® OE2 headphones | $10 | $20 |
| Bose® AE2 headphones | $10 | $20 |
| Bose® Mobile in-ear headset | $10 | $20 |
| Bose® Mobile on-ear headset | $10 | $20 |
| Bose® Mobile around-ear headset | $10 | $20 |
| Aviation Headset X® | $10 | $20 |
| All remote controls | $10 | $20 |
| Integrated controller-1 | $10 | $20 |
| Wave® connect kit for iPod® | $10 | $20 |
| Wave SoundLink® upgrade kit | $10 | $20 |
| Wave® music system multi-CD changer | $10 | $20 |
| Acoustic Wave® travel case | $15 | $25 |
| Acoustic Wave® power pack | $10 | $20 |
| Acoustic Wave® connect kit for iPod® | $10 | $20 |
| Acoustic Wave SoundLink® upgrade kit | $10 | $20 |
| Acoustic Wave® music system II 5-CD changer | $15 | $25 |
| Wave® radio II connect kit for iPod® | $10 | $20 |
| Wave® radio II SoundLink® upgrade kit | $10 | $20 |
| All mobile communications kits | $10 | $20 |
| in-ear headphones stability kit | $10 | $20 |
| Computer MusicMonitor® Carry Bag | $10 | $20 |
| SoundDock® Portable battery | $10 | $20 |
| All SoundDock® travel cases | $10 | $20 |
Out of Stock Items
We strive to keep all products sold on www.bose.com.au in stock, but high demand occasionally results in delayed shipment. Out of Stock status is indicated on the product page and in your Shopping Cart during the checkout process.
Frequently Asked Questions
Can my order be shipped to a Post Office (P.O.) box number?
Unfortunately we are unable to deliver to a post office box. Since we cannot track packages after their arrival at Post office drop-off points, we are reluctant to make shipments that may be misdirected or lost.
Can I have my order shipped outside the Australia?
Orders placed on Bose.com.au can only be shipped to addresses within Australia. If you would like to place an order for shipment to another country, please visit the Bose Worldwide website at http://global.bose.com/.
Will I get an order confirmation by email?
We will send you an order confirmation email after your details have been confirmed and the information has been accepted.
Do I need to sign for my package?
In order to ensure you receive your package on time and in good order, Bose® does require a signature before a package can be left at your location. If you receive a notice stating delivery was attempted while you were out, please follow its instructions regarding an alternate delivery date or package pick-up.
A word about our boxes
Bose® products are shipped in distinctive packaging that showcases product image and name.Generally we do not outer pack our cartons although some packages containing two or more items may be outer packed.
Shipping for Returns
Bose will refund in full all freight costs associated with valid returns made under the Bose Excitement Guarantee. In all other cases, you will be responsible for the costs of returning Bose products to us. See "Your Return Rights" for more information about your return and exchange options.
