Delivery time estimates by region

Please note that the number of days quoted below for Australia Post eParcel Standard Shipping and Premium Shipping refers to transit time only.

Destination Australia Post eParcel Standard Shipping (Business days) Messenger Post Premium Shipping (Business days)
Sydney Metro 2-3 2
New South Wales region 3-5 3
Australian Capital Territory Metro 3-4 4
Australian Capital Territory region 3-5 4
Melbourne Metro 3-4 3
Victoria region 4-5 4
Brisbane Metro 3-4 3
Queensland region 4-6 3-5
Adelaide Metro 4-5 4
South Australia region 4-6 4-5
Perth Metro 5-6 6
Western Australia region 8+ 7-8
Tasmania 5-7 5
Darwin 5-7 5
Northern Territory region 7+ 6-7

Australia Post eParcel Standard Shipping

Standard shipping for orders placed on www.bose.com.au is by the Australia Post E Parcel system. Delivery time estimates apply to in-stock items, exclude the one business day order processing time and are subject to carrier delay outside our control. If you are not available to accept your delivery the E Parcel service provides for a card to be left advising you of the attempted delivery and the order will be left at your nearest post office for you to collect.

Premium Shipping

Premium shipping for orders placed on www.bose.com.au is by our designated freight courier. Delivery time estimates apply to in-stock items, exclude the one business day order processing time and are subject to carrier delay outside our control. This service provides for a pre call to be made to your nominated contact number prior to the delivery for confirmation that you are available to accept your order. Please note that changes to delivery addresses cannot be made at this time. If you are not available when the courier attempts delivery, a card will be left giving instructions to follow for re-delivery of your order.

How much will shipping cost?

Free standard shipping is now being offered on all products purchased online or by telephone.

Product Australia Post eParcel Standard Shipping Premium Shipping
Audio headphones :
  • SoundTrue™ around-ear headphones
  • SoundTrue™ on-ear headphones
  • FreeStyle™ earbuds
  • SoundTrue™ in-ear headphones
FREE $20
Acoustic Noise Cancelling® headphones:
  • QuietComfort® 25
  • QuietComfort® 20
  • QuietComfort® 20i
  • QuietComfort® 3
FREE $20
Wireless and Bluetooth headphones:
  • SoundLink® on-ear Bluetooth® headphones
  • AE2w Bluetooth® headphones
  • Bose® Bluetooth® headset Series 2
FREE $20
Sport headphones:
  • SoundSport™ in-ear headphones
FREE $20
Wave® systems
  • Wave® music system III
  • Wave® SoundTouch™ music system
  • Wave® radio III
FREE $25
  • Acoustic Wave® music system II
FREE $35
Bluetooth® Speakers
  • SoundLink® Colour Bluetooth® speaker
  • SoundLink® Bluetooth® speaker III
  • SoundLink® Mini Bluetooth® speaker
FREE $20
SoundDock® systems for iPod
  • SoundDock® series II
  • Bose® SoundDock® XT speaker
  • SoundDock® Series III digital music system
FREE $25
  • SoundDock® Portable
FREE $35
TV Speaker systems
  • Bose® Solo TV sound system
  • Bose® Solo 15 TV sound system
FREE $35
Cinemate® systems
  • CineMate® 520 home theatre system
  • CineMate® 130 home theatre system
  • CineMate® 120 home theatre system
  • CineMate® 15 home theatre system
FREE $45
SoundTouch™ Wi-Fi® music systems
  • SoundTouch™ 20 Series II Wi-Fi® music system
  • SoundTouch™ Portable Series II Wi-Fi® music system
FREE $20
  • SoundTouch™ 30 Series II Wi-Fi® music system
FREE $30
Computer speakers
  • Companion® 2 Series III multimedia speaker system
  • Companion® 20 Series III multimedia speaker system
  • Computer MusicMonitor®
FREE $20
  • Companion® 5 Series III multimedia speaker system
FREE $25






Accessory Australia Post eParcel Standard Shipping Premium Shipping
All remote controls FREE $20
SoundTouch™ accessories
  • SoundTouch™ wireless adaptor
  • SoundTouch™ controller
FREE $20
CD changers
  • Wave® music system III multi-CD changer
  • Wave® music system multi-CD changer
FREE $20
  • Acoustic Wave® music system II 5-CD changer
FREE $25
Chargers, batteries and adaptors
  • SoundLink® Bluetooth® speaker III charging cradle
  • SoundDock® Portable and SoundLink® car charger
  • Bose® headphones airline adapter kit
  • SoundLink® Mini Bluetooth® speaker car charger
  • Bose® rechargeable lithium-ion battery
FREE $20
Cables and Connectors
  • QuietComfort® 3 mobile communications kit
  • AE2 inline remote and microphone cable
  • Bose® OE audio headphones mobile communications kit
FREE $20
Carry cases
  • Bose® travel bag
  • Computer MusicMonitor® carry case
FREE $20
  • Acoustic Wave® travel case
FREE $25
Bose® StayHear™ tips FREE $20
iPod connectors and wireless kits
  • Bose® Bluetooth® Audio adaptor
  • Wave® connect kit
  • Computer MusicMonitor® carry case
  • Wave® Bluetooth music adaptor
  • Lifestyle® series II iPod connect kit
  • SoundDock® 10 Bluetooth® dock
FREE $20
Portable Speaker Covers
  • SoundLink® Colour Bluetooth® speaker carry case
  • SoundLink® Bluetooth® speaker III cover
  • SoundLink® Mini Bluetooth® speaker soft cover
  • SoundLink® Mini travel bag
  • SoundDock® Portable cover
  • SoundLink® Mobile speaker bi-fold cover
FREE $20

Out of Stock Items

We strive to keep all products sold on www.bose.com.au in stock, but high demand occasionally results in delayed shipment. Out of Stock status is indicated on the product page and in your Shopping Cart during the checkout process.

Frequently Asked Questions

Can my order be shipped to a Post Office (P.O.) box number?

We are able to deliver to a post office box only by eParcel standard shipping not Premium shipping.

Can I have my order shipped outside the Australia?

Orders placed on Bose.com.au can only be shipped to addresses within Australia. If you would like to place an order for shipment to another country, please visit the Bose Worldwide website at http://global.bose.com/.

Will I get an order confirmation by email?

We will send you an order confirmation email after your details have been confirmed and the information has been accepted.

Do I need to sign for my package?

In order to ensure you receive your package on time and in good order, Bose® does require a signature before a package can be left at your location. If you receive a notice stating delivery was attempted while you were out, please follow its instructions regarding an alternate delivery date or package pick-up.

A word about our boxes

Bose® products are shipped in distinctive packaging that showcases product image and name. Generally we do not outer pack our cartons although some packages containing two or more items may be outer packed.

Shipping for Returns

Bose will refund in full all freight costs associated with valid returns made under the Bose Excitement Guarantee. In all other cases, you will be responsible for the costs of returning Bose products to us.  See "Your Return Rights" for more information about your return and exchange options.