Can Bose help me get service on my car's sound system?
Yes. For any questions about service, replacement parts or warranty information for your vehicle's Bose sound system, give us a call at 0800 501 511 or send us an email.
How can I be sure my car's sound system is from Bose®?
The best way is to look for the logo. You can find it in every car with one of our sound systems, though it isn't always obvious. To find it in current car models, refer to our model directory. For previous models, look at the speakers in the front and rear doors, the speakers in the rear shelf, the front of the radio and in the radio's electronic display panel when you first turn on the system. If you can't find our logo in any of these places, your car almost certainly doesn't have a Bose sound system. If you're still in doubt, contact us for more information.
Can I buy the parts to add a Bose sound system to my car?
Bose does not offer audio systems or parts for aftermarket sale in the Australia/New Zealand because we would be unable to assure the high level of audio performance for which we are recognised. Each of our automotive sound systems is engineered as part of the car itself and installed on the car manufacturer's assembly line. The system's elements become part of the automobile. And most importantly, special acoustic checks and balances are performed to ensure that the sound quality meets our standards. This level of custom engineering is not possible with aftermarket parts.
Can I get a list of technical specifications?
No, because our custom-engineered, complete system solutions largely supersede conventional audio measurements. Even some basic building blocks have been redefined - including amplifiers, speakers and equalisers. But most importantly, our integrated systems deliver results significantly different from those of conventional systems with individual, unmatched components. With a Bose automotive sound system, the location and design of the speakers can be much more important factors in determining output than a wattage power rating. The bottom line? The best way to test a Bose system's sound quality is to use your ears, not a list of specifications.
Shouldn't I be hearing better radio reception?
Not necessarily. What you're hearing is a limitation in FM broadcast technology, rather than something broken inside your car. As you've undoubtedly noticed, FM signals become weaker and stronger as you drive. They're also subject to interference, particularly in urban environments. Currently, there's just no way to give an FM broadcast the sound quality of a CD.
Why doesn't my Bose sound system have lots of controls?
Because we engineer our systems with the technology on the inside, not on the outside. For example, you might notice the absence of a graphic equaliser. But inside the system, our Bose proprietary technology applies a separate EQ curve to each individual speaker. You enjoy clearer, more natural sound, at a far greater resolution than is possible with most graphic equalisers. And you′re free from having to make the many adjustments required for high-fidelity sound yourself.
