Start the application

For Windows:

  • In the File Download window, click Run or Save.
  • If Run, follow the prompts to perform the update.
  • If Save, select a location for saving the file (Bose_BLUETOOTH_Speaker_Update.exe). Then start the application from your hard drive and follow the prompts to perform the update.

Download for Windows »

For Mac:

  • Wait for your computer to download the file. It will appear on your desktop as a hard drive icon.
  • A window should open. Drag the update application file to the desktop as indicated (If the window doesn't open, double-click the icon.)
  • Run the update application from your desktop and follow the prompts to perform the update.

Download for Mac »

Troubleshooting

If the update process fails to work, click the technical support link for help.

SoundLink® Wireless Mobile Speaker frequently asked questions

What is the purpose of the SoundLink ® Wireless Mobile speaker firmware update application?

This application allows for a simple, immediate software download directly to your computer and into the SoundLink ® speaker.

Why might I need to upgrade my speaker firmware?

Periodic updates may be needed to keep your SoundLink ® speaker compatible with mobile devices released after your speaker's manufacture date.

Can this update be accomplished on both PCs and Macs?

Yes. The PC or Mac used for the update must meet the minimum system requirements found on the download site.

How do I connect my SoundLink ® speaker to my PC/Mac?

You can use any USB to micro-USB cable that you may have, usually supplied with a digital camera or GPS.

Will this update affect my computer in any way?

While the application is running, it will create and utilize temporary working files.  When the application has finished and closed, it will remove all temporary working files, leaving behind the driver and the downloaded application file (Windows machines only).  The application file can be deleted from your computer after the update is complete, but we recommend leaving the driver installed on your computer to make future upgrades easier.

How long will the update take?

The update may take as long as five minutes to complete.