It's important to clean your headset, the StayHear® tip and the fine mesh screen under the tip. This helps to ensure the best performance. Even a small amount of debris can cause the sound to fade or cut out altogether.
To clean the headset, use a soft, dry cloth to wipe the surface carefully. Do not use liquids or sprays.
To clean the tip, gently peel it from the end of the earpiece. Wash the tip with mild soap and rinse it. Dry the tip using a soft cloth. Be sure the tip is dry inside before reattaching so water does not get into the headset.
To clean the wire mesh under the tip, gently peel the tip from the end of the earpiece. Lightly brush the mesh screen with a soft, dry cloth. Avoid pressing on the mesh, which could push debris through the mesh and into the headset.
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