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Bose® Bluetooth® headset Series 2
Sold from 2011 – present
Software updates are available.
Visit Bose® system update center
Care and maintenance
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Pairing with your mobile phone (video included)
It's necessary to pair your Bose Bluetooth® headset with your iPhone®, Android™ or BlackBerry® device before you can begin normal use. Follow these simple steps to use your Bluetooth® headset with your mobile phone. more »Pairing the headset with your device
It's necessary to pair your Bose Bluetooth® headset with your phone before you can begin normal use. Follow these simple steps to use your Bluetooth® headset. more »Troubleshooting for your headset
Need help? Here’s where you’ll find additional product support and helpful solutions. more »Fitting the headset
Learn about Bose StayHear® eartips. Follow these instructions to replace various size tips, and learn how to fit your headset in your ear with comfort and ease. more »Using the headset for calls
Learn how you can respond to an incoming call or initiate a call with one press of the Call button. These instructions will give you a better understanding of your headset's functionality and how to get the best use out of your Bose product. more »Product guides and manuals
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EnlargeBose® Bluetooth® wall charger
Wall charger charges your Bose Bluetooth headset or AE2w Bluetooth headphones using regular house current. Simply connect your Bose® product to the wall charger using the supplied USB cable. Full charge takes three hours. 100-240V. Cable length: 12".
EnlargeBose® Bluetooth® car charger
Charges your Bose® product when you’re on the go using any 12V DC source. Full charge takes three hours. Light glows to confirm power. Cable length: 3’
EnlargeBose® Bluetooth® USB cable
Replacement USB cable for charging your Bose Bluetooth headset or AE2w Bluetooth headphones from your computer. Full charge takes three hours. Cable length: 12".
EnlargeBose® Bluetooth® headset carrying case
Replacement carrying case for your Bose Bluetooth® headset. Soft, zippered carrying case stores and protects your headset during travel. Case measures 2.75" x 2" x .5".
EnlargeBose® StayHear® tips - right ear, large
Two large-sized replacement StayHear tips for the Bose Bluetooth headset. Designed for improved in-ear stability and a lasting comfortable fit. Made of soft, flexible silicone, they sit in the bowl of your right ear and use the ridge of your ear for added support.
EnlargeBose® StayHear® tips - right ear, medium
Two medium-sized replacement StayHear tips for the Bose Bluetooth headset. Designed for improved in-ear stability and a lasting comfortable fit. Made of soft, flexible silicone, they sit in the bowl of your right ear and use the ridge of your ear for added support.
EnlargeBose® StayHear® tips - right ear, small
Two small-sized replacement StayHear tips for the Bose Bluetooth headset. Designed for improved in-ear stability and a lasting comfortable fit. Made of soft, flexible silicone, they sit in the bowl of your right ear and use the ridge of your ear for added support.
EnlargeBose® StayHear® tips - left ear, large
Two large-sized replacement StayHear tips for the Bose Bluetooth headset Series 2. Designed for improved in-ear stability and a lasting comfortable fit. Made of soft, flexible silicone, they sit in the bowl of your left ear and use the ridge of your ear for added support.
EnlargeBose® StayHear® tips - left ear, medium
Two medium-sized replacement StayHear tips for the Bose Bluetooth headset Series 2. Designed for improved in-ear stability and a lasting comfortable fit. Made of soft, flexible silicone, they sit in the bowl of your left ear and use the ridge of your ear for added support.
EnlargeBose® StayHear® tips - left ear, small
Two small-sized replacement StayHear tips for the Bose Bluetooth headset Series 2. Designed for improved in-ear stability and a lasting comfortable fit. Made of soft, flexible silicone, they sit in the bowl of your left ear and use the ridge of your ear for added support.
EnlargeThe best way to receive additional support for this product is to contact us via the method(s) below.
Chat live
Contact our technical support team for troubleshooting, setup and technical assistance. For the best possible service, please have your product nearby when you chat.
Hours of operation
Monday — Saturday: 9 AM — 6 PM ET
Call us
Contact our technical support team for troubleshooting, setup and technical assistance. For the best possible service, please have your product nearby when you call.
Within the US
Call 1-800-894-2073
Outside the US
Contact Bose Worldwide support
Hours of operation
Monday — Friday: 8:30 AM — 9 PM ET
Saturday: 9 AM — 6 PM ET
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