Check to see if the buttons on the system can perform any functions. If the buttons on the system work, the remote may be faulty
Make sure the power cord is securely connected. If either end of the power cord is not firmly connected, the power connection may be inconsistent
Be sure the power cord is plugged into a working power outlet. If the outlet is controlled by a wall switch, make sure the switch is in the On position. Test the outlet with another device, such as a lamp. If necessary, plug the system into a different outlet.
Note: Some power strips cut power to outlets when certain other outlets are not turned on. Check the manufacturer for details
Verify the Acoustimass module voltage is set properly. A dual voltage module has a voltage selection switch next to the AC input jack. This switch may be set to 230V or may be in the middle of the two settings. If it is, unplug the Acoustimass module power cord from the power outlet, switch the voltage selector setting to 115V and reconnect power cord
Check the condition of the Acoustimass module cable and its connectors. Make sure there is nothing bent or broken inside either end of the cable connectors. Check for any kinks or cuts in the cable. If the cable or connectors are damaged in any way, replace the cable
Still need help? One of our Bose technical support specialists can assist you with your issue. To reach us, click on the “Contact us” tab above.
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