Bluetooth® troubleshooting

There are two terms you'll hear when talking about Bluetooth®: "Pairing" and "Connecting." "Pairing" is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Up to 6 devices can be paired simultaneously to the Bose® Bluetooth® headset. Once a device is paired, the headset can then "connect" to that device to receive audio or voice from the device.

My headset will not pair with my device.

My headset is already paired, but will not connect with my device.


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