Replace the batteries, making sure they are installed properly
Make sure your remote is in the correct mode. When you press a button on the remote, the active source button will flash. Make sure the source that flashes is the source you're trying to control
Make sure the speaker array is not blocking the IR sensor on the TV. If it is, change the position of the TV and speaker array so that the IR sensor is not blocked. For details on the location of the TV's IR sensor, refer to the owner's guide that came with your TV
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