Setup troubleshooting

My battery door is missing.

Be sure not to confuse the battery door with the audio cable cavity. When the audio cable is removed, there is a noticeable cavity at the bottom of the left earcup. This may be confused with the battery compartment at the top of the right earcup. Be careful opening and closing the battery compartment door; it is not a replaceable part.

Note: When the earcup is folded flat for storage, the battery door is obscured by the headband yoke.

 

Still need help? One of our Bose technical support specialists can assist you with your issue. To reach us, click on the “Contact us” tab above.

 

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