Make sure your SoundLink® speaker is not muted, and the volume is up
Make sure your Bluetooth® device is playing audio, and the volume is up. The volume level of the connected device should be set at its maximum output level
Your Bluetooth® device may be out of range—try moving it closer to the SoundLink® speaker
Turn the SoundLink® speaker off and back on
Make sure your connected device is on and playing
Press the AUX button and check that the AUX source indicator is on
Make sure the 3 mm plug is fully inserted into the SoundLink® speaker
Increase the volume level on the connected device
Increase the SoundLink® speaker volume
Still need help? One of our Bose technical support specialists can assist you with your issue. To reach us, click on the “Contact us” tab above.
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